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Author Topic: Can't [buy] Machinarium on ipad mini with ios 7.1.2 [cause: iPad Restrictions]  (Read 7977 times)
rpetris
little robot
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Posts: 3


« on: July 22, 2014, 09:46:15 pm »

When my daughter goes to Machinarium in the app store on her mini, there is no option to download or buy it. There's just the little icon at the top right that you use to tweet/FB/ etc. I don't understand why no option shows up. Is there a compatibility issue?

Thank you for any help!
« Last Edit: July 25, 2014, 03:32:46 pm by Lamkin » Logged
Lamkin
Global Moderator

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Posts: 677



« Reply #1 on: July 23, 2014, 01:30:27 am »

Are you seeing this with other apps on the App Store, or is it just Machinarium? Also, is it that the purchase button is greyed out, or that there simply isn't a purchase button?
« Last Edit: July 23, 2014, 01:55:07 am by Lamkin » Logged
rpetris
little robot
*
Posts: 3


« Reply #2 on: July 23, 2014, 07:02:14 am »

Only Machinarium - never seen it before with any other app.

There simply isn't any purchase button.
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Lamkin
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Posts: 677



« Reply #3 on: July 23, 2014, 09:00:49 pm »

The only thing I can think of is that it's related to her iPad's Restrictions, as Machinarium has a 12+ age recommendation. I suggest that you check that out to make sure that Restrictions are set to Off. If you're not sure how to do so, you can access Restrictions under Settings > General > Restrictions > Apps.
Here's a link to an Apple Support page that has images and more details: http://support.apple.com/kb/HT4213?viewlocale=en_US&locale=en_US

Also, you might try going to Settings > iTunes & App Store, tapping your Apple ID, signing out, then signing back in to see if that makes any difference.
« Last Edit: July 25, 2014, 03:27:22 pm by Lamkin » Logged
rpetris
little robot
*
Posts: 3


« Reply #4 on: July 23, 2014, 10:11:01 pm »

Ooooooh thank you SO MUCH. My daughter is ecstatic, having pestered me about this approximately forever. I checked... her age restrictions were set to 9+ and this was a 12+. Shows you how often we buy games that we never came across this before Smiley
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