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Author Topic: Help Please - Bought Game but no Email  (Read 2096 times)
redddevil
little robot
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Posts: 2


« on: March 04, 2015, 05:52:40 pm »

Hi, I bought Samarost 2 on the web site yesterday using my paypal a/c but have had no email telling me how to download the game.
Is this because my paypal a/c has a different email address to the one I used on the Amanita web site or is something just not working?
UI tried raising a support request but have had no response to that either.
TFYH
Mike L
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Lamkin
Global Moderator

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Posts: 713



« Reply #1 on: March 04, 2015, 06:16:55 pm »

Hmm...I guess it might be a problem if you use a different e-mail address for PayPal, but I'm not sure. Do you have access to the PayPal e-mail account?
Anyway, from what you said, I'm not sure if your support request was to Amanita, but if it was, Amanita uses the Humble Widget for purchasing Samorost 2, so you might want to try contacting Humble Support. You can use this form: https://support.humblebundle.com/hc/en-us/requests/new

And please post back once you hear from Humble Support, as it may help others on the forum who have a similar issue. :)
« Last Edit: March 04, 2015, 06:30:46 pm by Lamkin » Logged
redddevil
little robot
*
Posts: 2


« Reply #2 on: March 05, 2015, 07:31:56 pm »

Thanks for the reply.
Have raised it as you suggest and awaiting response.
Will post back here if/when I get one!
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