Amanita Design forum

Machinarium => Machinarium Android Version => Topic started by: Killi on October 26, 2013, 06:54:27 am



Title: Graphic masking/layering issue on Note 8.0
Post by: Killi on October 26, 2013, 06:54:27 am
Hi, I've noticed some odd graphic issues running on a Galaxy Note 8.0 with Android 4.2.2.
It seem like certain things aren't being masked out, I've attached an example.  I have tried re-downloading and installing again.

(http://u.cubeupload.com/ABoretz/note81.jpg)



Title: Re: Graphic masking/layering issue on Note 8.0
Post by: Killi on October 26, 2013, 06:56:38 am
Here's another (guard robot just appears outside the booth).

(http://u.cubeupload.com/ABoretz/note82.jpg)



Title: Re: Graphic masking/layering issue on Note 8.0
Post by: Killi on October 28, 2013, 07:28:06 pm
It looks as if things like this are going to happen throughout, so any help or ideas would be greatly appreciated.

Thanks!


Title: Re: Graphic masking/layering issue on Note 8.0
Post by: SleepyUser on October 28, 2013, 07:36:12 pm
I dont think you can do anything with it.Maybe something went wrong while they were programing this game.Im sure there will be an update where it will be fixed


Title: Re: Graphic masking/layering issue on Note 8.0
Post by: SleepyUser on October 28, 2013, 07:45:54 pm
And also send mail to the developer.They will fix it for sure.


Title: Re: Graphic masking/layering issue on Note 8.0
Post by: Killi on October 28, 2013, 08:13:46 pm
Yeah, you're right. Will do. Thanks.


Title: Re: Graphic masking/layering issue on Note 8.0
Post by: Alex on October 28, 2013, 08:47:59 pm
Quote from: Killi
It looks as if things like this are going to happen throughout, so any help or ideas would be greatly appreciated.

Write to Amanita Design support.  You will find a form to request assistance in the "About (http://amanita-design.net/about.html)" tab (between "Games" and "Store" along the top of this screen).




Title: Re: Graphic masking/layering issue on Note 8.0
Post by: Killi on October 28, 2013, 08:56:23 pm
Thanks, Alex. I just sent one a short while ago.


Title: Re: Graphic masking/layering issue on Note 8.0
Post by: Killi on November 11, 2013, 01:50:04 pm
Welp, no response from them at all. 


Title: Re: Graphic masking/layering issue on Note 8.0
Post by: Alex on November 11, 2013, 07:21:30 pm

Sorry, Killi, but we forum mods don't have an inside line to Amanita support.  In fact I'm pretty sure that there are at most one or two persons handling ALL world-wide incoming support requests at any time; and it's not like they have a store room filled with all sorts of hand-held devices that they can test on - like your Note 8/4.22 - so please take those factors into account and give them a few more weeks to get to your problem.

Meanwhile ~ while you're waiting ~ why not try deleting and re-downloading again?  (who knows?  if you're lucky it just might correct your layering glitch!)  Wishing you good luck!
~Alex



Title: Re: Graphic masking/layering issue on Note 8.0
Post by: Killi on November 22, 2013, 08:44:32 pm
Thanks. I didn't expect action from just a post here. I had submitted a bug report on the site to them directly as well on 10/28. I've worked on 2 game titles, so I understand how complex it is to build for multiple platforms/devices.  Just a form letter or even an auto-response saying they received the report would have been sufficient to know it was being handled.

Yes, I already tried uninstalling an reinstalling a couple of times.