Print Page - Can't login in Google Play [Android 5.0.x issue]

Title: Can't login in Google Play [Android 5.0.x issue]
Post by: zuxx on January 26, 2015, 11:15:16 am

I just bought the game. After installing it, i clicked on the google play logo in the game and tried to login into google play. The login process started but i was not able to login and recieved the error in the image.

(http://u.cubeupload.com/ABoretz/photo20150126121446.jpg) (http://u.cubeupload.com/ABoretz/photo20150126121446.jpg)
Moderator comment: I embedded your image as our forum has limited storage for attachments. ~A

Title: Re: Can't login in Google Play
Post by: Alex on January 27, 2015, 12:32:39 am

I'm no expert on Android foibles but the standard advice we give when someone that just installed the game has start-up problems is to have them delete then re-install the App.

Please be sure to update your topic if that suggestion works to solve your problem.

Title: Re: Can't login in Google Play
Post by: zuxx on January 27, 2015, 09:55:06 am

I've reinstalled. Same behavior.

Thanks for the reply.

Title: Re: Can't login in Google Play
Post by: tetromino on February 03, 2015, 04:52:39 am

Same issue here, reinstalling Machinarium from Play Store didn't help.

Logcat shows the following:

Code:

E/Volley  (18845): [5774] a.a: Unexpected response code 403 for https://www.googleapis.com/games/v1/players/105963842337774641956?language=en_US
E/SignInIntentService(18845): Access Not Configured. The API (Google Play Game Services API) is not enabled for your project. Please use the Google Developers Console to update your configuration.
E/SignInIntentService(18845): com.google.android.gms.games.h.c.a
E/SignInIntentService(18845): 	at com.google.android.gms.games.h.b.a(SourceFile:153)
E/SignInIntentService(18845): 	at com.google.android.gms.games.a.bj.d(SourceFile:1682)
E/SignInIntentService(18845): 	at com.google.android.gms.games.a.bj.b(SourceFile:608)
E/SignInIntentService(18845): 	at com.google.android.gms.games.a.bj.b(SourceFile:585)
E/SignInIntentService(18845): 	at com.google.android.gms.games.a.t.d(SourceFile:822)
E/SignInIntentService(18845): 	at com.google.android.gms.games.service.w.b(SourceFile:349)
E/SignInIntentService(18845): 	at com.google.android.gms.games.service.s.a(SourceFile:47)
E/SignInIntentService(18845): 	at com.google.android.gms.games.service.GamesSignInIntentService.onHandleIntent(SourceFile:501)
E/SignInIntentService(18845): 	at android.app.IntentService$ServiceHandler.handleMessage(IntentService.java:65)
E/SignInIntentService(18845): 	at android.os.Handler.dispatchMessage(Handler.java:102)
E/SignInIntentService(18845): 	at android.os.Looper.loop(Looper.java:135)
E/SignInIntentService(18845): 	at android.os.HandlerThread.run(HandlerThread.java:61)
E/LoadSelfFragment(16402): Unable to sign in - application does not have a registered client ID
W/SignInActivity(16402): onSignInFailed()...
W/SignInActivity(16402): ==> Returning non-OK result: 10004

This is on Android 5.0.2, Google Play Services 6.5.99, Google Play Games 2.2.09.

If Amanita devs need help diagnosing the issue, feel free to contact me - I am a software developer, and I know how to use adb shell.

Title: Re: Can't login in Google Play
Post by: Alex on February 03, 2015, 03:20:03 pm

Thanks for your input and offer to assist, tetromino. You can contact Amanita Design support directly using the form you'll find in the About (http://amanita-design.net/about.html) tab above. Please include the link to this thread in your message so A.D. support can directly respond here if they deem it necessary.

http://forum.amanita-design.net/index.php?topic=4942.msg14975#msg14975 (http://forum.amanita-design.net/index.php?topic=4942.msg14975#msg14975)

Cheers,
Alex

Title: Re: Can't login in Google Play
Post by: tetromino on February 03, 2015, 04:03:28 pm

Thanks for pointing me to the support form; I've sent the message.

Title: Re: Can't login in Google Play
Post by: misio on February 06, 2015, 10:48:44 am

It looks like Android 5.0.x issue.

I've had version 4.4 installed and everything was ok, and yesterday I've upgraded to 5.0 and now I have the same problem with Google Play.

Title: Re: Can't login in Google Play
Post by: Alex on February 07, 2015, 06:44:40 pm

Thank you for the info misio!
This thread has been duly stickied. :)

Update:
Lollipop 5.0 roll out has had other problems as well... http://www.androidcentral.com/android-50-lollipop-bugs-got-you-down-heres-how-you-might-be-able-fix-them (http://www.androidcentral.com/android-50-lollipop-bugs-got-you-down-heres-how-you-might-be-able-fix-them) (I have sent info re: update glitch to Amanita support)

Update 2:
I heard back from Amanita support. "there was a problem with Android 5.0.0 which is now fixed - you just need to update the system to 5.0.1 or newer."

Title: Re: Can't login in Google Play [Android 5.0.x issue]
Post by: misio on February 11, 2015, 10:06:37 am

Hmm, I've checked on Android 5.0.2 and it still does not work :(

Title: Re: Can't login in Google Play [Android 5.0.x issue]
Post by: Alex on February 11, 2015, 07:09:36 pm

Quote

Android 5.0.2 and it still does not work

Bummer!
Will you be upgrading to 5.1 (http://www.gottabemobile.com/2015/02/04/android-5-1-lollipop/)? perhaps the problem will resolve itself then... ???

Title: Re: Can't login in Google Play [Android 5.0.x issue]
Post by: tetromino on April 23, 2015, 07:28:43 pm

Quote from: Alex on February 11, 2015, 07:09:36 pm

Bummer!
Will you be upgrading to 5.1 (http://www.gottabemobile.com/2015/02/04/android-5-1-lollipop/)? perhaps the problem will resolve itself then... ???

Doesn't help. I've updated to Android 5.1.1, and Machinarium's google play login is still broken with the same error dialog :(

Amanita Design forum

Machinarium => Machinarium Android Version => Topic started by: zuxx on January 26, 2015, 11:15:16 am