Amanita Design forum

Machinarium => General Machinarium topics => Topic started by: mariczzz on March 05, 2015, 06:32:59 pm



Title: Download link (was not sent) [SOLVED]
Post by: mariczzz on March 05, 2015, 06:32:59 pm
Hi

I purchased (PayPal) Machinaruim on http://machinarium.net/ for my son, but the download link I have not received

What's wrong?


Title: Re: Download link
Post by: Alex on March 05, 2015, 06:54:50 pm

Should be okay.  Give it a day.



Title: Re: Download link
Post by: mariczzz on March 06, 2015, 11:17:07 am
Thanks!

Humble's support solved problem


Title: Re: Download link
Post by: jillboskop on March 22, 2015, 09:28:47 pm
give it two days??

bought botanicula and samorost today, instantly there were emails coming in. The day before yesterday i bought machinarium - no email until now :(( paid by paypal. Please help


Title: Re: Download link
Post by: Alex on March 23, 2015, 02:25:55 am
Quote from: jillboskop
bought botanicula and samorost today, instantly there were emails coming in. The day before yesterday i bought machinarium - no email until now

If your PayPal account shows a debit for the purchase then you should have received a D/L link by now.
Which version did you buy, PC/Mac/Linux, Steam, iPad, Android, Windows Phone, W8 / RT, PS3, or PS Vita?



Title: Re: Download link
Post by: jillboskop on March 23, 2015, 10:01:49 pm
hi,

My paypal account shows debit of 10$ at 21. of march and i bought version for PC


Title: Re: Download link
Post by: Alex on March 24, 2015, 03:25:59 am
Quote from: jillboskop
My paypal account shows debit of 10$ at 21. of march and i bought version for PC

Two options you can follow:

1) Check your SPAM folder.  The link for your D/L might possibly have been redirected there.

2) The PC version is sold via the Humble store, so send a request for your missing D/L link here: https://support.humblebundle.com/hc/en-us/requests/new (https://support.humblebundle.com/hc/en-us/requests/new)

Either way, please post a follow up here when you eventually obtain your D/L link.  :)



Title: Re: Download link
Post by: jillboskop on March 24, 2015, 06:12:52 pm
hi,

no spam, thank you for the support link and i will post again :D



Title: Re: Download link
Post by: jillboskop on March 27, 2015, 08:36:50 pm
hi,

humblebundle fixed the problem, i donĀ“t know which one it was but now everything is fine.
thanx again and bye


I'm glad everything worked out and appreciate the follow up post!
~Alex