i imported the Retail Collectors version from a eBay seller to Germany....
I made a screenshot of my PayPal-Transaction and a screenshot of
the eBay "Bought" page with the listed transaction.
Till now i didnt get an answer or something in this direction
if i will get a new Mac CD....?
Its really annoying...
Hi KrazyKraut. I've seen
many many of those eBAY listings for the Machinarium Collector's Edition and dreaded the possibility that all those that were being offered were from that first crop of "missing MAC-" or "missing PC-" versions. And, unfortunately it turns out that they were!
In my opinion (for whatever it's worth) Mamba should send you - and anyone else that obtained one of the flawed releases - a fully functional replacement disk, since (
even though it wasn't directly their fault) the buck should stop with them.
However, they could decide to make the argument that since you did not buy directly from Mamba but from a reselling auctioneer of the product they therefore have no responsibility to correct the problem.
This could be the reason you still haven't heard back from them - namely, because they're still making up their minds as to how they will proceed concerning complaints such as yours. Keep in mind that, as I've said (and shown), there have been many many such auctions on eBAY going on now ever since *before* the official (albeit flawed) Mamba release. So Mamba is looking at one hell of a huge cost to their bottom line if they decide to honor buyers such as yourself.
Again, personally I think they should. But, ultimately, I'm just some whacky bloke that moderates this forum out of respect for what Amanita Design has accomplished... they probably won't care what I think.
In any case, good luck K.K.! I hope things work out for you. Please keep us updated. And, if Mamba won't come through, maybe we can find someone that got the MAC version but wanted the PC version and you two can trade? (for example:
look at John Conner's post!)
Im pretty sure they will send you the mac version CD.
Just be patient as this time they really need to be sure about what they are doing
I hope you're right jst65!
-Alex