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December 04, 2024, 12:05:47 am
Amanita Design forum
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Machinarium
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Machinarium on Mac
(Moderator:
Lamkin
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application problem
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Topic: application problem (Read 12206 times)
danioro
little rusty robot
Posts:
1
application problem
«
on:
March 20, 2011, 07:08:52 pm »
i purchased the app, downloaded, but it does not work. Blank, black screen on opening. Any thoughts? If it does not function, I require a refund.
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Alex
Global Moderator
mayor robot
Posts:
665
Re: application problem
«
Reply #1 on:
March 20, 2011, 08:15:34 pm »
Send an email to
support-at-amanitadesign.com
and be sure to mention what platform you use (Windows, MAC, or Linux).
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Rainium
Guest
Re: application problem
«
Reply #2 on:
March 21, 2011, 09:16:16 am »
Here are the minimum system requirements. Maybe your computer is not compatible.
Minimum System Requirements:
CPU: 1.8 Ghz Processor
RAM: 512MB Ram
OS: Microsoft® Windows® XP/Vista/7
Good luck!
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Lamkin
Global Moderator
Posts:
leet
Re: application problem
«
Reply #3 on:
March 21, 2011, 02:52:17 pm »
I saw danioro's name and comment on the Mac App Store. (He has a new iMac with OS X 10.6.6.) First thing I'll ask is whether or not you've moved the Machinarium application out of its folder? The Machinarium application
must
remain in the main Machinarium folder along with the other subfolders '00', '01', '10', and '11'. (If that bothers you, you can always make an alias of the application and move that wherever you wish.)
I hope that solves the problem. =o)
«
Last Edit: March 21, 2011, 04:25:54 pm by Lamkin
»
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