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Author Topic: Android version bought yesterday - licence failure RESOLVED  (Read 15169 times)
conschneider
little robot
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Posts: 3


« on: March 19, 2013, 02:04:48 pm »

Hi Guys,

I bought the game on Google Play yesterday and I have a licence problem on my Samsung Galaxy Tab 10.1
The game starts and fails with the licence check.
All I can do is ready the licence error and quit again.
Huh Tongue

What to do?

Cheers
Constantin
« Last Edit: March 20, 2013, 02:57:21 pm by conschneider » Logged
Alex
Global Moderator
mayor robot
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Posts: 665



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« Reply #1 on: March 19, 2013, 03:06:13 pm »


No personal experience with your "license failure" problem, but I looked around and found this.
If that doesn't help contact Google Play support directly and ask them what's going on.

« Last Edit: May 01, 2013, 05:50:08 pm by Alex » Logged
conschneider
little robot
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Posts: 3


« Reply #2 on: March 19, 2013, 06:54:47 pm »

Ah C***, it is always the others ey Wink.
Have you ever tried reaching Google Support? It is impossible.

You as the provider can do absolute nothing?
 Cry


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Alex
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« Reply #3 on: March 19, 2013, 07:07:02 pm »

Quote from: conschneider
You as the provider can do absolute nothing?
 Cry

The "providers" started this forum but it's now maintained by fans.  Wink   If you wish you can try contacting Amanita Design support via the About link above.  Though i doubt that a Google Play issue would be something they would be able to help you with it's still worth a try.  

Good luck!


« Last Edit: May 01, 2013, 05:50:43 pm by Alex » Logged
conschneider
little robot
*
Posts: 3


« Reply #4 on: March 20, 2013, 02:56:52 pm »

Ah understood. Well in this case, double thanks Wink.

Anyways I tried deleting the cache, but that did not do it.
But: Google refunded, I bought it again, this time with my S3 phone.
Installed on my S3, that worked, afterwards installed it on my 10.1 Galaxy Tab, that worked too. Hooray!

Thanks for the help. And great game by the way Cheesy
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