Error #1034 TypeError: Error #1034

[tasuki]

Hi,

I bought Samorost 3 to my gf for her birthday, and it's crashing on her Windows 7 - sometimes randomly on autosave, but there's one place where it crashes 100% of the time. It's always the same TypeError at gui::SaveSlots$/saveToSlot()

The stack trace is:

Code:

Error #1034 TypeError: Error #1034
at gui::SaveSlots$/saveToSlot()
at gui::SaveSlots$/savePlaneta()
at scenes::Vesmir/initPlaneta()
at scenes::Vesmir/onAnimLabel()
at core::Global/onZatmeni()
at starling.animation::Tween/advanceTime()
at starling.animation::Juggler/advanceTime()
at starling.core::Starling/advanceTime()
at starling.core::Starling/nextFrame()
at starling.core::Starling/onEnterFrame()

Also please see the attached image. (Wow, I type stack traces from images...)

Thank you,
Vit

[tasuki]

Ah, also, I can't seem to find any contact info for the official support

[Alex]

Could be a corrupted install.  Try deleting then re-downloading your copy of the game.

Ah, also, I can't seem to find any contact info for the official support

In the "Amanita Design - General Chat" board there's a pinned topic called "Contacting Amanita Design"

[tasuki]

Thanks for the quick response.

1. Doesn't the game do a checksum on the downloaded files?
2. Is there at least a checksum I can use manually?

Cheers,
Vit

[Alex]

Sorry Vit, I don't know the answer to your questions.

All I know is that on occasion folks having a problem with their game (apparently) solved their issues by re-downloading the game.
~ not many wrote back but the fact that they went silent after we recommend they do so suggests that they solved their problems that way… hopefully  

Anyway, good luck and please write back to tell everyone how you eventually solve your problem so that others may benefit from your experience.

~Alex

[SleepyUser]

Thanks for the quick response.

1. Doesn't the game do a checksum on the downloaded files?
2. Is there at least a checksum I can use manually?

Cheers,
Vit

By that you mean a check of what could be damaged or somthing? Appearently not.
Still the best way of dealing with this would be a re-download, like already mentoined.