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November 08, 2024, 11:37:18 pm

Amanita Design forum > Machinarium > General Machinarium topics > Never received game
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Author Topic: Never received game  (Read 11840 times)
T-rock
little robot
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Posts: 2
« on: December 24, 2009, 12:45:31 am »
Hello, would anyone happen to know a telephone number I could reach customer service at? I can't find one.

I pre-ordered the game, and correct me if I'm wrong, but it is released now correct? I could have sworn I was supposed to receive it in the mail but it never has came.

Thanks, I look forward to this great game!
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ABoretz
god of all robots
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Gender: Male
Posts: 666


WWW
« Reply #1 on: December 24, 2009, 07:32:38 am »

If you're using one of the mainstream email providers, like YAHOO or gmail, you should check you SPAM folder for an email from "Amanita Design" with a subject line something like "machinarium full game".
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jd
Administrator
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Posts: 183
« Reply #2 on: December 24, 2009, 10:28:44 am »
Quote from: T-rock on December 24, 2009, 12:45:31 am
Hello, would anyone happen to know a telephone number I could reach customer service at? I can't find one.

I pre-ordered the game, and correct me if I'm wrong, but it is released now correct? I could have sworn I was supposed to receive it in the mail but it never has came.

Thanks, I look forward to this great game!

hi T-rock,
please send us an email (support-at-amanitadesign.com) and we will check it and send you the links.
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T-rock
little robot
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Posts: 2
« Reply #3 on: December 24, 2009, 01:40:31 pm »
Thanks for the prompt reply, email sent~
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