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Author Topic: Download link (was not sent) [SOLVED]  (Read 7452 times)
mariczzz
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Posts: 2


« on: March 05, 2015, 06:32:59 pm »

Hi

I purchased (PayPal) Machinaruim on http://machinarium.net/ for my son, but the download link I have not received

What's wrong?
« Last Edit: May 17, 2015, 06:19:47 pm by Alex » Logged
Alex
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« Reply #1 on: March 05, 2015, 06:54:50 pm »


Should be okay.  Give it a day.

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mariczzz
little robot
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Posts: 2


« Reply #2 on: March 06, 2015, 11:17:07 am »

Thanks!

Humble's support solved problem
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jillboskop
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Posts: 4


« Reply #3 on: March 22, 2015, 09:28:47 pm »

give it two days??

bought botanicula and samorost today, instantly there were emails coming in. The day before yesterday i bought machinarium - no email until now Sad( paid by paypal. Please help
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Alex
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« Reply #4 on: March 23, 2015, 02:25:55 am »

Quote from: jillboskop
bought botanicula and samorost today, instantly there were emails coming in. The day before yesterday i bought machinarium - no email until now

If your PayPal account shows a debit for the purchase then you should have received a D/L link by now.
Which version did you buy, PC/Mac/Linux, Steam, iPad, Android, Windows Phone, W8 / RT, PS3, or PS Vita?

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jillboskop
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« Reply #5 on: March 23, 2015, 10:01:49 pm »

hi,

My paypal account shows debit of 10$ at 21. of march and i bought version for PC
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Alex
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« Reply #6 on: March 24, 2015, 03:25:59 am »

Quote from: jillboskop
My paypal account shows debit of 10$ at 21. of march and i bought version for PC

Two options you can follow:

1) Check your SPAM folder.  The link for your D/L might possibly have been redirected there.

2) The PC version is sold via the Humble store, so send a request for your missing D/L link here: https://support.humblebundle.com/hc/en-us/requests/new

Either way, please post a follow up here when you eventually obtain your D/L link.  Smiley

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jillboskop
little robot
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Posts: 4


« Reply #7 on: March 24, 2015, 06:12:52 pm »

hi,

no spam, thank you for the support link and i will post again Cheesy

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jillboskop
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Posts: 4


« Reply #8 on: March 27, 2015, 08:36:50 pm »

hi,

humblebundle fixed the problem, i don´t know which one it was but now everything is fine.
thanx again and bye


I'm glad everything worked out and appreciate the follow up post!
~Alex
« Last Edit: March 30, 2015, 03:12:51 pm by Alex » Logged
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