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July 24, 2024, 05:13:53 am

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Author Topic: Graphical error blocking game-progress  (Read 16553 times)
little rusty robot

Posts: 1

« on: March 25, 2016, 03:54:29 pm »

Hello I'm getting a graphical error (see attached image) I'm on Windows XP...and stuck now, please help!  Cry

mod comment: We have limited storage on this Forum's server so I embedded your image.
« Last Edit: March 25, 2016, 07:00:54 pm by Alex » Logged
little robot
Posts: 2

« Reply #1 on: March 29, 2016, 07:13:01 pm »

Hello, identical error has occured on our PC, WinXP too...

« Last Edit: March 29, 2016, 07:42:37 pm by Alex » Logged
Global Moderator
mayor robot
Posts: 665

« Reply #2 on: March 29, 2016, 08:04:00 pm »

How curious!  I wonder if you two are playing on identical Windows XP machines??

Write to Amanita Design support and besides telling them what version of XP you're using (Home or Professional) be sure to also mention what kind of computer you're playing on (such as Dell laptop or Alien tower, etc.) as that may have something to do with the problem.

You'll find a "Contact Support" form at the bottom of the About page.  Add the link to this topic in your message(s) so that they can see the error with their own eyes.  (here it is: http://forum.amanita-design.net/index.php?topic=5171.msg15601#msg15601 )

And please post a follow up when a solution is found.

« Last Edit: March 29, 2016, 08:35:26 pm by Alex » Logged
black cap brotherhood member
Posts: 183

« Reply #3 on: April 01, 2016, 11:51:51 am »

hmm yeah it's strange. well check it out but I'm skeptical that we can do anything about it. the old OS (XP) might be the problem. sorry for troubles!
little robot
Posts: 2

« Reply #4 on: April 01, 2016, 07:08:28 pm »

Hello, today we fixed the problem by downloading last GPU driver - our old XP machine is not so bad!  Wink Thanks Alex and  Amanita for their advice and amazing game. Díky Zdeňkovi za radu! LiBra
« Last Edit: April 01, 2016, 07:46:42 pm by libra » Logged
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