Graphical error blocking game-progress

[UlrikeSpicht]

Hello I'm getting a graphical error (see attached image) I'm on Windows XP...and stuck now, please help!  


mod comment: We have limited storage on this Forum's server so I embedded your image.

[libra]

Hello, identical error has occured on our PC, WinXP too...

[Alex]

How curious!  I wonder if you two are playing on identical Windows XP machines??

Write to Amanita Design support and besides telling them what version of XP you're using (Home or Professional) be sure to also mention what kind of computer you're playing on (such as Dell laptop or Alien tower, etc.) as that may have something to do with the problem.

You'll find a "Contact Support" form at the bottom of the About page.  Add the link to this topic in your message(s) so that they can see the error with their own eyes.  (here it is: http://forum.amanita-design.net/index.php?topic=5171.msg15601#msg15601 )

And please post a follow up when a solution is found.
~Alex

[jd]

hmm yeah it's strange. well check it out but I'm skeptical that we can do anything about it. the old OS (XP) might be the problem. sorry for troubles!

[libra]

Hello, today we fixed the problem by downloading last GPU driver - our old XP machine is not so bad!  Thanks Alex and  Amanita for their advice and amazing game. Díky Zdeňkovi za radu! LiBra