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Author Topic: Graphic masking/layering issue on Note 8.0  (Read 9336 times)
Killi
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Posts: 7


« on: October 26, 2013, 06:54:27 am »

Hi, I've noticed some odd graphic issues running on a Galaxy Note 8.0 with Android 4.2.2.
It seem like certain things aren't being masked out, I've attached an example.  I have tried re-downloading and installing again.



« Last Edit: November 11, 2013, 07:10:08 pm by Alex » Logged
Killi
little robot
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Posts: 7


« Reply #1 on: October 26, 2013, 06:56:38 am »

Here's another (guard robot just appears outside the booth).



« Last Edit: November 11, 2013, 07:10:56 pm by Alex » Logged
Killi
little robot
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Posts: 7


« Reply #2 on: October 28, 2013, 07:28:06 pm »

It looks as if things like this are going to happen throughout, so any help or ideas would be greatly appreciated.

Thanks!
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SleepyUser
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« Reply #3 on: October 28, 2013, 07:36:12 pm »

I dont think you can do anything with it.Maybe something went wrong while they were programing this game.Im sure there will be an update where it will be fixed
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SleepyUser
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« Reply #4 on: October 28, 2013, 07:45:54 pm »

And also send mail to the developer.They will fix it for sure.
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Killi
little robot
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Posts: 7


« Reply #5 on: October 28, 2013, 08:13:46 pm »

Yeah, you're right. Will do. Thanks.
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Alex
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« Reply #6 on: October 28, 2013, 08:47:59 pm »

Quote from: Killi
It looks as if things like this are going to happen throughout, so any help or ideas would be greatly appreciated.

Write to Amanita Design support.  You will find a form to request assistance in the "About" tab (between "Games" and "Store" along the top of this screen).


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Killi
little robot
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Posts: 7


« Reply #7 on: October 28, 2013, 08:56:23 pm »

Thanks, Alex. I just sent one a short while ago.
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Killi
little robot
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Posts: 7


« Reply #8 on: November 11, 2013, 01:50:04 pm »

Welp, no response from them at all. 
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Alex
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« Reply #9 on: November 11, 2013, 07:21:30 pm »


Sorry, Killi, but we forum mods don't have an inside line to Amanita support.  In fact I'm pretty sure that there are at most one or two persons handling ALL world-wide incoming support requests at any time; and it's not like they have a store room filled with all sorts of hand-held devices that they can test on - like your Note 8/4.22 - so please take those factors into account and give them a few more weeks to get to your problem.

Meanwhile ~ while you're waiting ~ why not try deleting and re-downloading again?  (who knows?  if you're lucky it just might correct your layering glitch!)  Wishing you good luck!
~Alex

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Killi
little robot
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Posts: 7


« Reply #10 on: November 22, 2013, 08:44:32 pm »

Thanks. I didn't expect action from just a post here. I had submitted a bug report on the site to them directly as well on 10/28. I've worked on 2 game titles, so I understand how complex it is to build for multiple platforms/devices.  Just a form letter or even an auto-response saying they received the report would have been sufficient to know it was being handled.

Yes, I already tried uninstalling an reinstalling a couple of times.
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